


Frequently Asked
Questions
for
Toes in the Sand Villa

Check-in/Check-out Procedures
Check-in window is between 3:00PM and 9:00 PM (let me know if you need a check-in outside those hours). You'll receive the code for our smart deadbolt lock on the morning of your arrival. Check-out is at 10:00 AM. We hope you enjoy your stay.
​
​Are pets allowed?​
Although we love our furry friends, the home owners association does not allow pets.
​
Are there additional fees?
Each stay will have a cleaning fee of $180.00. This goes to our incredibly hard working cleaning service!
​
Is smoking allowed in the villa?
No, smoking, vaping, and e-cigarettes are not allowed in the villa. We want to ensure a clean and healthy environment for all our guests.
​
What is the maximum number of guests allowed?
The villa can accommodate up to 6 guests. No extra charges based on number of guests. 6 guests would be the same charge for 2 guests.
​
Are bed linens and towels provided?
No need to worry about bed linens and bath towels – we've got you covered! Just remember to pack your beach towels for some fun in the sun.
​
Will I be provided information prior to my arrival about the space and location?
Absolutely! We'll send you a Welcome Packet before you arrive. It includes everything you need: driving directions from the airport, parking instructions, the door lock access code, internet details, and much more to ensure a smooth arrival!
​
What is your cancellation policy?
We offer a partial refund for cancellations up to 30 days before check-in. If you book fewer than 30 days before check-in, you can get a full refund if you cancel within 48 hours of booking and at least 14 days before check-in. After that, we provide a 50% refund up to 7 days before check-in. Unfortunately, we can't offer refunds for cancellations made less than 7 days before check-in.
​